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What is Ransomware and How to Protect Against It

Ransomware is a type of malware designed to block access to your computer until a sum of money is paid. Ransomware issues have impacted many individuals with home computers; however, it is only a matter of time before this malicious software attacks business. Starting with Cryptolocker in 2013, Ransomware exploits have become increasing sophisticated and have cost individual companies thousands of dollars in ransom.

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Tips to make your MSP, Telco and CSP Marketing Budget Go Further

Let’s face it, if you want to survive in the Tech industry, you need to digitally transform your business–from automated service and billing to digitally transforming your sales and marketing process. According to a recent white paper by IDC, Building a Cloud Practice: Sales, Marketing and Business Strategy, Digital media is the most efficient source for Cloud leads.

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Proactive Networking Monitoring: What & Why

Your business relies more and more on healthy network infrastructure. Migration to Cloud, Compliance and IT Security all fuel the case to proactively monitor your network health. By proactively scanning your network, you can identify bottlenecks and other irregularities that could impact your network performance and network security. Identifying network compromise in advance will save your business time and money in the long run.

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What’s Driving Digital Transformation of Business: Hello – Cloud Contact Center

Digital Transformation of Business is a critical component of maintaining competitive advantage in many industries. Rapid response to customer inquires, automated responses to self-service inquires, and ability to communicate across digital channels accelerate the buyer journey, solidifies customer loyalty and can take cost out of operations.

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3 Tips to Make Your CSP, Telecom and MSP Website Unique and Compelling

Digital transformation of your business is required to keep up with competition and gain the trust of your customers and prospects. It isn’t enough to have a mobile-friendly and responsive website. Your CSP, Telecom and MSP website is your virtual business card and should tell your company story in a unique and compelling way. Here are some tips for making your website your own.

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Business Continuity Essentials

Business owners know there are a number of threats to business continuity. Next to employees, your IT systems and their data may be your most valuable assets. Your business may fall prey to Cyber attack or Data breach. Other factors, including adverse weather, fire, or interruption to utility supply, may also cause business disruption. Can your company recover from a catastrophic data loss? Use this Business Continuity Essentials guide to reduce the risk of downtime:

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Cloud Computing Defined

The demand for Cloud Services continues to climb. Recent forecasts from International Data Corporation (IDC) predict worldwide spending on public Cloud services will grow at a 19.4% compound annual growth rate (CAGR) – from nearly $70 billion in 2015 to more than $141 billion in 2019. This report cited Software as a Service (SaaS) as the leading consumption model for Cloud Services. In addition, Telecommunications is expected to be the fastest-growing vertical industry with a worldwide CAGR of 22.2% over the forecast period of 2014-2019.

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What is On-Page SEO and Why Does it Matter?

Search Engine Optimization (SEO) includes a range of activities designed to boost your rankings in search engines including Google, Bing, Alexa and more. On-Page SEO includes specific techniques to improve the quality of your content and how it appears on the Search Engine Result Page (SERP).

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Achieving Network Peace of Mind

By proactively monitoring and managing your Network infrastructure, you can avoid the hassles of downtime due to bottlenecks, security intrusions and more. By having the latest data at your fingertips, you can make the best decisions based on the current status of all the devices connected to your network. Proactively managed devices including desktops, laptops, smartphones, tablets, routers, switches and firewalls all contribute to the overall health of your network.

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