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What are Managed Services and Why Should I Care?

A managed services provider (MSP) takes on the responsibility for a company’s technology and infrastructure by proactively providing a defined set of IT services for a fixed monthly fee. This approach is preferred by businesses over the traditional Break/Fix services delivered on an hourly rate when needed. By emphasizing high availability and reliability,

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Writing Compelling Blog Content

Writing a blog article doesn’t need to be hard. Coming up with a topic and compelling blog content is a great place to start. Think of a question that your customers and prospects typically ask, and draft a quick outline on how you would answer the question in a few hundred words.

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Rethinking Wide Area Networking

There is a shift in how businesses use technology. New applications, including Voice over IP VoIP phone systems, Cloud Based Email, File Sync & Sharing all require solid network infrastructure. According to a recent report from the Enterprise Strategy Group, Demonstrating SD-WAN Business Value: Rethinking WAN for a Modern Age, distributed organizations with multiple Remote Office/Branch Office (ROBO) locations may need to reduce unnecessary deployment and management of network infrastructure.

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Considerations for Cloud Migration

The market for Cloud Computing is maturing. According to Trends in Cloud Computing, a recent research report by the Computing Technology Industry Association (CompTIA), 90 percent claim using some form of Cloud Computing. In fact, the report provides insights that 43 percent of the Companies using Cloud Computing are migrating from one Public Cloud Provider to another for a variety of reasons including security, cost and open standards. Here are a few considerations for Cloud migration gleaned from the report.

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Digital Marketing Resolution

It is a new year and we all make resolutions. What will your digital marketing resolutions be? Will you get that adwords campaign going? What about updating your email lists? Will you consider using Linkedin or are you’re finally ready to update your Website? Maybe a combination of all of the above? If so, here are some quick tips to help you keep your New Year’s resolution.

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Internet of Things: Reality or Myth

Technology is always evolving, with new ways to benefit always on the horizon. Like Mobility and Cloud, Internet of Things (Iot) is a shift in computing that will impact many businesses and organizations within the next few years. According to research from the Computing Technology Industry Association (CompTIA), IoT is expected to drive over 50 billion connected devices by 2020. Read on to explore why this new emerging area of technology is expected to grow at a dramatic pace.

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Cyber Threats You Should Protect Against

Defending against Cyber threats is no easy task. Understanding the risks and designing a defense strategy are important steps in protecting yourself from Malicious actors and Cybercriminals. Staying current on Operating System and Application Patches, Restricting Network Access, and maintaining antivirus and malware protection are known ways to protect your network.

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10 things to expect in your 1st month as a ClikCloud Client

Thank you for signing up with ClikCloud, your new Digital Marketing Department. We get asked all the time about what to expect when you sign up. We have a streamlined onboarding process designed to take the hassle out of digital marketing for you and your company. Here are 10 things to expect when you take your first step and sign up:

1. Place your credit card on file with our secure, PCI compliant website or call at +1.866.474.8515 us and we will be happy to take your order over the phone. Your card will be charged for your first month’s subscription fee less any promotions or discounts you may be eligiblelgible for. This is your anniversary date. Your subscription will automatically be billed for your monthly services fee on that day going forward.

2. Upon sign up, you will receive a welcome email that includes our on boarding survey. We will build a “wire frame” of your site based on the onboarding information you provide (e.g. what products and services you offer, what makes you unique, client and customer testimonials, partnerships and other information about your company.) Please complete this right away.

3. Your account manager will be assigned and will ask you to provide us a high resolution version of your logo. We prefer photoshop or illustrator file formats. If you don’t have a logo or are ready for a change, we can develop a new logo for you. Contact us for pricing on express logos, standard logos and complete identity systems.

4. Once we have your onboarding survey and your logo, you will receive a fully functional website designed around your brand within 5 to 7 business days. This site is available for your review and feedback. We use an automated ticketing system for you to submit comments and changes to your site. You can submit your feedback at https://clikcloud.zendesk.com/home or Email support@clikcloud.zendesk.com. Please be as descriptive as possible with your changes or additions. Attach files (e.g. team photos, bios, partner logos etc.) to your ticket. Please open a separate ticket, per page, if possible. Note: we will make changes to your site as long as you are a customer so you do not need to feel locked in upon launch.

5. Upon your approval of the staged site, you will receive launch instruction from your account manager. To launch your site you will update your DNS settings to point to our servers. Please open a ticket when you switch your DNS so we may monitor the progress of the launch.

6. After your site is launched, we perform additional on page SEO and submit your site to Google, Yahoo and Bing. We set up website analytics with reports that automatically run each week providing you insight to visitor traffic, latest visitors and referring websites. We also set up a RSS feed of your blog for your site, email newsletter and micro blogs. In addition, we set up your Ggoogle Pplaces account, if you have not done so already.

7. After launch we provision your email newsletter. We create a template for you that feeds from your blog and also links back to your optimized landing pages and calls to action on your new site.

8. We request that you submit a ticket including a CSV file with your newsletter list. We recommend you include customers, prospects and suspects that you have a commercial relationship with. (No purchased lists please). We need first name, last name and email address in your CSV file. If you provide your list by the 3rd week of the month, your first newsletter will go out by the end of the month. Nnote: You can add to your list every month. We automatically track unsubscribes and duplicates.

9. On an ongoing basis your blog, site, newsletter, micro blogs will be updated bi monthly with blog articles. These articles are written around IT Best Practices in topics that range from IT Security, bBring your own device policy, cloud computing, business continuity, compliance and other thought leadership topics. These articles are vendor neutral and typically focus on the business user versus cs. consumer or technical user.

10. After you are up and running, if you need changes, updates, new testimonials, newadd white papers, data sheets, team photos, or new services simply open a ticket and we will complete the task for you within 3 to 5 business days.