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How to Future Proof Your MSP and CSP Business

Faced with the business transformation required to keep up with managed services, Cloud Computing, IoT and more, Channel Partners gathered in Vancouver to attend the ChannelNext community of industry leaders. This exchange produced lively discussion between MSPs, CSPs, vendors and channel coaches around the topic of how to future proof Channel Partners.

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Tips for Reducing Telecom Expense

Businesses today rely on resilient network connectivity to ensure employee communications, collaboration, and productivity. Applications including Voice over IP (VoIP), Hosted Contact Center, Cloud Backup, and more, need a bulletproof telecom network. What’s more, for companies with Remote Offices/Branch Offices ROBO), telecom expense can quickly add up.

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Add Content to Rev up Your Digital Marketing Engine

digital marketing toolkit without content is like a car without gas. According to CompTIA Cloud Marketing Advantage, “social media and online marketing are critical for reaching new customers.” Content comes in many forms and sizes. These include new media, blog posts, podcasts, video, and email, as well as traditional sources including white papers, case studies and testimonials. How do you generate great content without breaking the bank?

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Having Trouble Managing Cyber Attacks? You’re Not Alone!

We all read about Cyber attacks in the news. There is no denying the loss of productivity from a virus-infected laptop or the embarrassment of hacked email. With threats from Ransomware on the rise, it is no surprise leading market analysts Juniper Research, predict the cost of data breaches to $2.1 trillion globally by 2019, an increase of nearly four times the cost of breaches in 2015.

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What is Ransomware and How to Protect Against It

Ransomware is a type of malware designed to block access to your computer until a sum of money is paid. Ransomware issues have impacted many individuals with home computers; however, it is only a matter of time before this malicious software attacks business. Starting with Cryptolocker in 2013, Ransomware exploits have become increasing sophisticated and have cost individual companies thousands of dollars in ransom.

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Tips to make your MSP, Telco and CSP Marketing Budget Go Further

Let’s face it, if you want to survive in the Tech industry, you need to digitally transform your business–from automated service and billing to digitally transforming your sales and marketing process. According to a recent white paper by IDC, Building a Cloud Practice: Sales, Marketing and Business Strategy, Digital media is the most efficient source for Cloud leads.

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Proactive Networking Monitoring: What & Why

Your business relies more and more on healthy network infrastructure. Migration to Cloud, Compliance and IT Security all fuel the case to proactively monitor your network health. By proactively scanning your network, you can identify bottlenecks and other irregularities that could impact your network performance and network security. Identifying network compromise in advance will save your business time and money in the long run.

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What’s Driving Digital Transformation of Business: Hello – Cloud Contact Center

Digital Transformation of Business is a critical component of maintaining competitive advantage in many industries. Rapid response to customer inquires, automated responses to self-service inquires, and ability to communicate across digital channels accelerate the buyer journey, solidifies customer loyalty and can take cost out of operations.

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3 Tips to Make Your CSP, Telecom and MSP Website Unique and Compelling

Digital transformation of your business is required to keep up with competition and gain the trust of your customers and prospects. It isn’t enough to have a mobile-friendly and responsive website. Your CSP, Telecom and MSP website is your virtual business card and should tell your company story in a unique and compelling way. Here are some tips for making your website your own.

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10 things to expect in your 1st month as a ClikCloud Client

Thank you for signing up with ClikCloud, your new Digital Marketing Department. We get asked all the time about what to expect when you sign up. We have a streamlined onboarding process designed to take the hassle out of digital marketing for you and your company. Here are 10 things to expect when you take your first step and sign up:

1. Place your credit card on file with our secure, PCI compliant website or call at +1.866.474.8515 us and we will be happy to take your order over the phone. Your card will be charged for your first month’s subscription fee less any promotions or discounts you may be eligiblelgible for. This is your anniversary date. Your subscription will automatically be billed for your monthly services fee on that day going forward.

2. Upon sign up, you will receive a welcome email that includes our on boarding survey. We will build a “wire frame” of your site based on the onboarding information you provide (e.g. what products and services you offer, what makes you unique, client and customer testimonials, partnerships and other information about your company.) Please complete this right away.

3. Your account manager will be assigned and will ask you to provide us a high resolution version of your logo. We prefer photoshop or illustrator file formats. If you don’t have a logo or are ready for a change, we can develop a new logo for you. Contact us for pricing on express logos, standard logos and complete identity systems.

4. Once we have your onboarding survey and your logo, you will receive a fully functional website designed around your brand within 5 to 7 business days. This site is available for your review and feedback. We use an automated ticketing system for you to submit comments and changes to your site. You can submit your feedback at https://clikcloud.zendesk.com/home or Email support@clikcloud.zendesk.com. Please be as descriptive as possible with your changes or additions. Attach files (e.g. team photos, bios, partner logos etc.) to your ticket. Please open a separate ticket, per page, if possible. Note: we will make changes to your site as long as you are a customer so you do not need to feel locked in upon launch.

5. Upon your approval of the staged site, you will receive launch instruction from your account manager. To launch your site you will update your DNS settings to point to our servers. Please open a ticket when you switch your DNS so we may monitor the progress of the launch.

6. After your site is launched, we perform additional on page SEO and submit your site to Google, Yahoo and Bing. We set up website analytics with reports that automatically run each week providing you insight to visitor traffic, latest visitors and referring websites. We also set up a RSS feed of your blog for your site, email newsletter and micro blogs. In addition, we set up your Ggoogle Pplaces account, if you have not done so already.

7. After launch we provision your email newsletter. We create a template for you that feeds from your blog and also links back to your optimized landing pages and calls to action on your new site.

8. We request that you submit a ticket including a CSV file with your newsletter list. We recommend you include customers, prospects and suspects that you have a commercial relationship with. (No purchased lists please). We need first name, last name and email address in your CSV file. If you provide your list by the 3rd week of the month, your first newsletter will go out by the end of the month. Nnote: You can add to your list every month. We automatically track unsubscribes and duplicates.

9. On an ongoing basis your blog, site, newsletter, micro blogs will be updated bi monthly with blog articles. These articles are written around IT Best Practices in topics that range from IT Security, bBring your own device policy, cloud computing, business continuity, compliance and other thought leadership topics. These articles are vendor neutral and typically focus on the business user versus cs. consumer or technical user.

10. After you are up and running, if you need changes, updates, new testimonials, newadd white papers, data sheets, team photos, or new services simply open a ticket and we will complete the task for you within 3 to 5 business days.