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Consider Unified Communications for Your Business

Consider Unified Communications for Your Business

Imagine being able to integrate business class phone systems, collaboration and virtual meetings and your contact call center all within a secure and reliable unified communications suite. This means you can work anywhere, get customer information instantly and route calls efficiently to communicate in real time all over the world. Increasingly, Unified Communications can integrate your office communications and help you help customers.

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Five Essentials for Your Website

Five Essentials for Your Website

Think of the last great website you saw. What made it stand out? The content might have captivated, the images might have jumped off the page, or the color scheme might have been appealing. Perhaps it was the ease of use or free resources offered. Think of these features and read on…

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How Much Downtime Can You Survive Without a Business Continuity and Disaster Recovery Plan?

How Much Downtime Can You Survive Without a Business Continuity and Disaster Recovery Plan?

With disasters–natural and manmade–in the news, preparedness in the form of a business continuity plan is vital. Disaster recovery, or the ability of a business to continue running during and after a disaster, is a key part of business continuity. Read on to learn more about developing a plan to keep your business operating even when things go wrong.

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The Importance of a Business Continuity Plan

The Importance of a Business Continuity Plan

With some parts of the country heading into tornado season, and with natural and man-made disasters a possibility anywhere, there’s no time like now to consider how to keep your business running in the event of a flood, fire, earthquake, or even a cyber attack. A Business Continuity (BC) plan keeps your business running both during and after a disaster, minimizing downtime and the resulting loss of revenue and reputation. Read on to learn more about what such a plan can mean for your business.

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Five Essentials for Website Success

Five Essentials for Website Success

Everybody these days has a website, right? You may have a website, but it isn’t getting the traffic it could be getting. Perhaps you are getting subscribers a few at a time. You may be wondering why your website gets only a modest response. Read on to learn more about making your website compelling and engaging, and bringing you the business you want.

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Keep Your Network in Compliance, and Healthy Too

Keep Your Network in Compliance, and Healthy Too

A company’s network is the backbone of its IT infrastructure, depended upon for connection to customers, potential customers, vendors and employees, as well as public and private cloud infrastructure. Not only that, your network’s health is one of your best defenses against cyber threats. However, to stay healthy and in compliance with standards and regulations, you need to be proactive. Read on to find out how to keep your network in good health and compliance.

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10 things to expect in your 1st month as a ClikCloud Client

Thank you for signing up with ClikCloud, your new Digital Marketing Department. We get asked all the time about what to expect when you sign up. We have a streamlined onboarding process designed to take the hassle out of digital marketing for you and your company. Here are 10 things to expect when you take your first step and sign up:

1. Place your credit card on file with our secure, PCI compliant website or call at +1.866.474.8515 us and we will be happy to take your order over the phone. Your card will be charged for your first month’s subscription fee less any promotions or discounts you may be eligiblelgible for. This is your anniversary date. Your subscription will automatically be billed for your monthly services fee on that day going forward.

2. Upon sign up, you will receive a welcome email that includes our on boarding survey. We will build a “wire frame” of your site based on the onboarding information you provide (e.g. what products and services you offer, what makes you unique, client and customer testimonials, partnerships and other information about your company.) Please complete this right away.

3. Your account manager will be assigned and will ask you to provide us a high resolution version of your logo. We prefer photoshop or illustrator file formats. If you don’t have a logo or are ready for a change, we can develop a new logo for you. Contact us for pricing on express logos, standard logos and complete identity systems.

4. Once we have your onboarding survey and your logo, you will receive a fully functional website designed around your brand within 5 to 7 business days. This site is available for your review and feedback. We use an automated ticketing system for you to submit comments and changes to your site. You can submit your feedback at https://clikcloud.zendesk.com/home or Email support@clikcloud.zendesk.com. Please be as descriptive as possible with your changes or additions. Attach files (e.g. team photos, bios, partner logos etc.) to your ticket. Please open a separate ticket, per page, if possible. Note: we will make changes to your site as long as you are a customer so you do not need to feel locked in upon launch.

5. Upon your approval of the staged site, you will receive launch instruction from your account manager. To launch your site you will update your DNS settings to point to our servers. Please open a ticket when you switch your DNS so we may monitor the progress of the launch.

6. After your site is launched, we perform additional on page SEO and submit your site to Google, Yahoo and Bing. We set up website analytics with reports that automatically run each week providing you insight to visitor traffic, latest visitors and referring websites. We also set up a RSS feed of your blog for your site, email newsletter and micro blogs. In addition, we set up your Ggoogle Pplaces account, if you have not done so already.

7. After launch we provision your email newsletter. We create a template for you that feeds from your blog and also links back to your optimized landing pages and calls to action on your new site.

8. We request that you submit a ticket including a CSV file with your newsletter list. We recommend you include customers, prospects and suspects that you have a commercial relationship with. (No purchased lists please). We need first name, last name and email address in your CSV file. If you provide your list by the 3rd week of the month, your first newsletter will go out by the end of the month. Nnote: You can add to your list every month. We automatically track unsubscribes and duplicates.

9. On an ongoing basis your blog, site, newsletter, micro blogs will be updated bi monthly with blog articles. These articles are written around IT Best Practices in topics that range from IT Security, bBring your own device policy, cloud computing, business continuity, compliance and other thought leadership topics. These articles are vendor neutral and typically focus on the business user versus cs. consumer or technical user.

10. After you are up and running, if you need changes, updates, new testimonials, newadd white papers, data sheets, team photos, or new services simply open a ticket and we will complete the task for you within 3 to 5 business days.