Numerous platforms are available today for business telecommunications, enabling businesses to seamlessly interact with customers. With data constantly transferred from servers to devices, data security remains a crucial concern. Read on to learn about communicating and collaborating while keeping data secure.

Security in Telecommunications

Various platforms are available for business telecommunications, with varying security protocols. One of the most important, if not the most important, is data encryption. For some platforms, this can be activated manually, though it’s even better for encryption to be by default. Without encryption, as well as other defenses like firewalls and virus scanning, in place, your data remains at risk and hence your reputation.

Threats to Guard Against

The same threats that can attack your network can also impact telecommunications tools. Distributed Denial of Service attacks can bombard your system, including telecommunications, with fake traffic and slow the system down or even bring it to a halt, impacting uptime. A bad actor can “eavesdrop” by gaining access to a data path and reading employee conversations. Another threat, ID spoofing, involves an attacker identifying and then using the IP address of a network or attached device to pretend to be a legitimate participant. Add to this viruses and worms that can replicate malicious code with or without a host, and the threat landscape is widened. 

Protecting Your Business Telecommunications

Thankfully, numerous mechanisms can protect your telecommunications from attack. One key defense is encryption, and another is authentication. Transport Layer Security (TLS) provides both as a protocol that defends telecommunications from attack by authenticating all parties and encrypting the data passing between them. Authentication via certificates can prevent spoofing, for instance, by depriving bad actors of information used to pretend to be a legitimate party. Other mechanisms include firewalls and Intrusion Detection Systems.   

Employing Best Practices is Important

Not only are tools important, but training workers in best practices can keep telecommunications safe. Recognition of phishing emails and other security threats via awareness training is necessary for workers to help stop attacks on telecommunications platforms. 

Use of telecommunications platforms involves data transmission and storage, and protection of the data is crucial. For additional guidance, contact your trusted technology advisor today.