Tag Archives: remote backup

Can A Business Continuity Plan Save Your Reputation?

Reputation Management is a hot topic in the boardroom these days. Having a solid business continuity plan could make or break your company’s ability to survive a data breach or other systems failure that could tarnish your hard-earned reputation. Company news about data loss, systems downtime and other unplanned interruptions occur with regularity. According to technology research firm Gartner, a business that has a catastrophic data event has a two-year survival rate of just 6%. Surprisingly, your company can avoid these scenarios by having a solid BC/DR Plan. It is no surprise that recent research by MarketsandMarkets forecasts the spend on DR as a Service (DRaaS) to grow from $1.68 Billion in 2017 in revenue to $11.11 Billion by 2020. Read on to find out how a Business Continuity Plan could save your business.

Understand Your Business Continuity Risk and Exposure

A great place to start with Business Continuity planning is a review of your company policies and procedures. Your business continuity policies should — in addition to identifying the technical standards for managing your company’s applications, data, and related infrastructure — should identify acceptable risk, what your employees will do in a disaster recovery scenario, and identify any compliance requirements. It is important to understand what information is most important and to consider the risks of suffering a data loss. What would be the impact to your revenue, productivity and reputation? If you could not access your information, or it was subject to data breach, how may that impact your customers’ trust and your business’s reputation?

An Ounce of Planning is Worth a Pound of Cure

Ensure you have a solid data protection plan. Ask yourself; how often is your data backed up, how fast could you recover if needed, who are the stakeholders and how would you communicate with them if you suffered a data loss? Another consideration is your Recovery Time Objective (RTO). Your RTO is how long it will take to restore your data. The size of your data and backup methodologies can impact how long recovery may take. Your network may also be a factor in how quickly you can get up and running. Network bottlenecks can turn a routine restore into a never-ending project. Make sure your network is robust enough to meet your Recovery Time Objectives. Also, remember to train your employees on how to avoid malware and phishing schemes. Last but not least, test your backups regularly to ensure data integrity.


Proactive Communications and Rapid Recovery are Critical

If you find yourself in a situation where your data has been compromised, most experts agree you should respond quickly and proactively. As of last count, the United States had 48 state data breach notification laws to comply with. Many countries around the world have various data protection breach notification laws as well. The EU is in the process of implementing The General Data Protection Regulation (GDPR), which establishes data protection guidelines for its citizens’ information.

Having a Business Continuity plan could save your business. Being able to rapidly respond in a disaster recovery scenario is a critical element of survival. Not only will it help you get back up and running quickly, you will avoid unnecessary fines and protect your company’s reputation. If you feel your business would benefit from a risk assessment, contact your technology advisor today.

Reducing Business Risk with Backup and Disaster Recovery

Business ContinuityDoes your business have a backup and disaster recovery plan? Businesses of any size should know which applications–and their associated data–they rely on and what the cost of interruption would be in the event of an unintended disruption. Cyber Threat, natural disasters, and systems failures may impact your business; however, human error is said to be the top cause of data breach (58%), ahead of technology errors. To avoid unnecessary downtime, here are some questions to ask to help assess your backup and disaster recovery plans.

Assess the Risks of Data Loss and System Downtime

With Backup and Disaster Recovery there is always a balance between cost and risk. To allocate your technology spending, it is important to focus on your areas of exposure. Maybe your business relies heavily on an order-processing and invoicing system, or perhaps a manufacturing and inventory control system. If these systems go down you may lose revenue and productivity from employee idle time.  

You may also have intellectual property that is important to your business. What would be the consequence if this data was lost and could not be recovered? You may also have compliance exposure, if you suffered a breach of privacy or other data that should be encrypted was exposed. Assessing your risks and ranking the exposure is an important step to evaluate your backup and disaster recovery plan priorities.

Not all Backup Plans are Alike

For systems you rely on heavily, you may consider having an offsite failover system in the event of a data loss. This can minimize your downtime by enabling you to rapidly cut over to a live system running in parallel to your production environment. Having daily (or even hourly) backups of these systems will minimize downtime for your mission-critical applications and their data.

Other information, including files and other productivity applications, may not need such rapid recovery. Many File Sync and Share applications also provide real-time recovery using Cloud Backup technologies. For productivity applications, this may provide a cost-effective way for you to keep your team productive in the event of a data loss. Some data that may not reside in the cloud, however, needs weekly backup. This regular backup would allow the information to be recovered on an as-needed basis, ensuring continuity in a cost-effective manner.

Testing your Backup and Disaster Recovery Plan

Periodic testing of your backup and disaster recovery plan is suggested to ensure things are working, in order to minimize downtime and related business disruption. Size of data, network capacity, and other variables could extend your backup window beyond your time requirements. In addition, data may get corrupted during the backup process. So it is important to verify and test your backups to provide confidence in your ability to recover from a disaster.

Every business is different and will have different disaster recovery needs. To ensure that your backup and disaster recovery plan meets your needs, contact your technology advisor for an assessment.

Can You Afford a Data Loss?

Business ContinuityAccording to the technology industry research firm Gartner Group, ninety percent of companies that experience data loss go out of business within two years. Countless studies indicate the longer the downtime, the greater the risk. More and more businesses are turning to Cloud Backup and collation to ensure their critical data is protected. But how long will it take to restore that data when a disaster strikes? Here are some points to consider to minimize the risk of downtime.

Identify Critical Data

If you are an online business or rely on retail systems to keep your registers ringing, you could easily calculate the hourly loss due to system downtime. Similarly, manufacturers, distributors, healthcare organizations, and financial services firms all rely on mission-critical systems to keep employees productive and customers happy. How long could your business survive without email? More than likely, not very long. While more difficult to quantify, communications and collaborations are mainstays to employee productivity and interactivity. In addition to direct financial impact, consider the public relations consequence related to data loss.

Other files and productivity applications are also important to ongoing operations. However, there is a cost to rapid recovery. Understanding the tradeoffs between costs and how much time it takes to recover will help you balance the risks with the financial constraints.

Bullet Proof Your Network

Your network is a critical component for data backup and recovery. Some systems may have a backup window of several hours. A high-performance network can reduce the time it takes for backup and recovery. What’s more, an optimized network has less chance of downtime and connection loss. A flaky connection may reduce the integrity of your backup and impede progress during data recovery.

By monitoring your network you can identify performance bottlenecks, bandwidth constraints, and poorly performing hardware. Keeping your network up to date also reduces unforeseen risks from intrusion that can also impact your recovery time.

Test Your Backups Periodically

Data loss can occur for a variety of reasons. Unprotected systems may be stolen or become corrupted from Malware. Natural disasters including fire, earthquake, tornados, cyclones, and hurricanes may make data unavailable. Your data may fall victim to human error or hardware failure. Regardless of the reason, recovering from a data loss isn’t something any business wants to face.

Backup is really about recovery. Testing your backup provides a number of benefits. Missing files or systems components could cause delays during the recovery process. Data corruption may occur, leaving your backup useless. Network failure during backup may also add to the time it takes for your business to fully recover. By periodically testing your backup you can identify these issues before they occur and avoid common pitfalls associated with disaster recovery scenarios.

If you feel you cannot afford a data loss, research indicates you are not alone. Take the time to consult your technology advisor to minimize business risks from losing your critical data.

Does Your Business Have a Backup and Disaster Recovery Plan?

Backup and Disaster RecoveryMost businesses need a Backup and Disaster Recovery plan.  Disasters like fire, flood, earthquake, and more can bring your systems to a halt. Systems including order processing, invoicing, emails, call center, and business phone are critical for daily operations. Without a Backup and Disaster Recovery plan, organizations that encounter a disaster run the risk of going out of business. Here are some tips for getting your Backup and Disaster Recovery plan in place.

Consider Risk of Downtime

Understanding your business risk in the event of a disaster–and related downtime, data loss and other factors–is a good place to start. Factor in loss of productivity from your employees. This can be quantified by calculating employee salaries, wages and overhead for every hour of downtime. You can also calculate loss of revenue if you are unable to process orders, have to disrupt manufacturing, or lose the ability to fulfill customer demand. Also, add in any long-term damage from loss of reputation if you were to suffer a long-term outage. These costs easily add up to impact your company’s bottom line in the case of a disaster recovery scenario.

Build  Your Backup and Disaster Recovery Plan

Not all data is mission critical. Some systems may be more critical than others to get your company back operationally. Determine which systems are most important to your daily operations. Decide how much risk you are willing to take in terms of hours, days or weeks of downtime. Systems that keep your employees productive and revenue flowing in your business may need to take priority. You may need redundant failover for phones, email and order processing to ensure maximum employee productivity and minimum loss of revenue. Other data, including shared files, may not be as critical and could be restored from an hourly, daily, weekly or monthly backup with minimal disruption to productivity and little economic loss.  Review and document your decisions to guide your planning. Also factor in the human element to train your employees what to do in a disaster.

Implement, Test and Monitor Your Backup

Once you understand your risks and have a documented plan, you can align your goals with a backup and disaster recovery solution. You can now begin to implement real-time redundancy for Cloud Backup for mission-critical systems. Where possible, consider having alternate sources of backup in case one system fails. Depending on the disaster recovery scenario, this could be worth the investment. Test your backup before you go live, and be sure to test the restoration and recovery processes as well. You should also monitor your backups regularly to identify and remedy failures as they occur.

Being prepared with a solid plan for backup and disaster recovery ensures employee productivity and safety. It can also make the difference between business recovery and business failure. Contact your trusted advisor to discuss your needs for backup and disaster recovery.

Business Continuity Planning: How Much Downtime Can You Afford?

DecidingOptionsHaving a Business Continuity Plan is an important way to ensure your company can operate during and after a disaster. By assessing your business risk, you are able to protect your company and minimize downtime that may occur from unplanned business interruptions. Natural disasters including fire, earthquake, flooding and snowstorms can slow or halt operations. In addition, other threats including cyber attacks and data leaks can cause unplanned disruptions to your business. The impact of prolonged unplanned downtime can be reduced and or eliminated, but at what cost? Here are three things to consider when developing your Business Continuity Plan.

What is Your Cost of Downtime?

To develop a Business Continuity and Disaster Recovery Plan it is imperative to evaluate your risk of loss from downtime and business interruption. There are many factors to consider when calculating the risk of loss due to downtime. How much revenue would you lose per hour, day or week if your business was off line and you were unable to process orders? Could your inventory lose value if your factory, warehouse or retail operation were shut down? If you suffered a privacy breach what would be the impact to your company’s reputation? The risks and costs are different for each company based on industry, size and other factors. Start by assessing the risk to determine how quickly you need to react during and after a disruption.

How Fast do You Need to Recover (RTO vs RPO)?

The cost of downtime to your business is expensive. It is important to evaluate which applications and data are critical to your operations. During or after a disaster do you need these systems available within minutes, hours or days? Primary Factors that can influence your ability to recover are the Recovery Point Objectives (RPO), which is the time between backups and the Recovery Time Objective (RTO), which is how long it takes to get your data back. If you backup weekly to offline media including tape backup, your business is at risk of losing one week of data and it may take days or weeks to get your systems operational. There are various ways to ensure failover and rapid restore if you suffer a system wide outage. Cloud Backup and Disaster Recovery, Infrastructure as a Service (Iaas) including application hosting and other remote data protection methods can ensure your systems are available within your RPO/RTO goals.

Human Element of a Business Continuity Plan

Don’t forget the human element in your business continuity plan. Ensure your employees are trained and understanding policy during and after a disaster. Have a plan for safe evacuation during a disaster will protect your employees and minimize business risk. Giving your employees the ability to access core communications and collaborations applications like email, file sharing, wide area networks, software as a service (SaaS) and other remote applications improve overall communications and could get your employees productive if they are unable to work on premise due to business interruption.

There are many other factors to consider when assessing risk and building a business continuity and disaster recovery plan. Take a holistic view of your business, systems and network security needs. If you feel your business may be at risk and your business continuity plan is out of date, contact your IT Service Professional for a Business Continuity and Disaster Recovery Risk Assessment.

 

Moving to the Cloud: The Advantages

Advantages of Moving to CloudAccording to the International Data Corporation (IDC), total public IT Cloud services (SaaS, PaaS, and IaaS) spending will reach $127 billion in 2018. Compared to the 4.1% compound annual growth rate the IT market will experience from 2013-2018, the public Cloud will grow at a 22.8% compound annual growth rate. That’s five and a half times more than the total IT market spending! The Cloud is unquestionably the most significant trend ever to hit the IT industry. Understanding these figures warrants a thorough review of the advantages associated with moving your organization to the Cloud.

Cost Savings

The prime advantage of Cloud computing is the ability to pay for what’s being used instead of being compelled to pay for unused services. It’s just smart business sense to cut out unnecessary spending. Large Cloud providers are able to offer more computing power at a lower cost, as they benefit from huge economies from scale. Just make sure Cloud services are not over-provisioned, and only use what you need.

Advantages of Both Public and Private Models

Organizations have a lot of options when it comes to Cloud models, but most people are confused about the difference between the public and private model. Public Cloud services are designed for a market and not a single enterprise. It is open to all potential users and is shared among unrelated consumers, while private Cloud services are shared within an enterprise but have restrictions on access. These Cloud services can be either onsite or offsite and can be managed by either a third party or in-house staff. There are advantages to both models. The public Cloud model offers a pay-per-use model, the speed of access to resources, and the flexibility to add and drop capacity. On the other hand, the private Cloud model offers the highest levels of management visibility, control, security, privacy, and proximity to physical data.

Speed and Flexibility

Speed is perhaps the greatest reason to move to the Cloud. While time to implement services can take weeks, a company can use its Cloud provider to get services up and running within a matter of hours. Long gone are the days of waiting months for an IT department to order and configure a new server; a virtual one can be delivered almost instantly. In addition, the Cloud offers amazing flexibility for you and your employees. Employees can now access company data from a variety of devices and a variety of locations.

Many small to medium sized businesses are migrating to the Cloud because of the backups, better security, and the assurance that your company is always up to date without having to continually invest more time and money. If you are considering moving your business to the Cloud, contact your trusted IT advisor to get more helpful tips on migrating to the Cloud.

Protect Your Organization from Ransomware

ransomwareIt’s a moment every business owner dreads. A message appears on your organization’s computer screen alerting you that your files have been encrypted and the only way to access them is by paying a ransom. Security threats to computers and mobile phones have grown more sophisticated around the globe in the past few years. The United States in particular saw an increase in “ransomware.”

What is Ransomware?

Cypersecurity experts report that ransomware is one of the fastest growing forms of hacking, and the scary part is that no one is safe. An individual, a small business, a Fortune 500 company, and government agencies can all be infiltrated. It also attacks smartphones. Ransomware is malicious software that hackers use to extort money from individuals or businesses by preventing them from opening their documents, pictures, and other files unless they pay a ransom, usually in the amount of several hundred dollars.

How Ransomware Works

Similar to other hackers’ schemes, ransomware can arrive in emails or attachments with links that, when clicked, encrypt your files. Attacks can also occur during a visit to a website, as cybercriminals can attach computer code to even the most well known websites. It could happen during something as harmless as updating an application or downloading an app on your smartphone.

Protect Your Organization

Cybercriminals are starting to target small businesses more and more, because generally speaking, they are more vulnerable. While big companies have backups and separate computers for their different departments, small to medium sized businesses lack technology teams, sophisticated software, and secure backup systems to protect from ransomware. One of the best investments your organization can make is to make sure all your devices are compliant with the latest operating systems patches and security updates and backup your company’s files in the event of a security breach. If your organization needs guidance on secure backups, contact your trusted IT advisor today.

Why the Cloud Isn’t Going Away

Cloud Computing is only beginning its growth and progression; more than half of all businesses have already implemented Cloud Computing in some way or another into their day-to-day operations. Whether you need improved security, lowered costs, higher efficiency, a backup plan, or a mixture of these benefits, the Cloud is the answer. There’s no pressure to migrate completely to the Cloud. In fact, if you already use applications like file sharing, website hosting or web based email you already rely on Cloud Computing. Smart IT strategy is researching which parts of the Cloud fit the needs of your business and discussing a flexible solution that can be customized to your organization – that’s why the Cloud already works for so many businesses. If you haven’t yet considered utilizing the Cloud, it’s time to decide if you want to keep up with the latest technology or be left behind. The Cloud is here to stay, and here’s why:

Cloud Computing is Reliable

The majority of companies trust the Cloud enough to make the migration. With the Cloud, companies have constant access to all the information they need, because they can access it from any computing device and from any location. This flexibility in itself makes the Cloud the most reliable solution. Also, with Cloud solutions, data can be backed up to multiple locations and services, which adds another level of protection. You can always add more levels of protection by choosing to use behavior-based key management servers and encryption management keys.

The Cloud is Affordable

Cloud computing is known to reduce IT management costs dramatically. Migrating to the Cloud may come with upfront costs, including installation costs, but in the long run, it will save your organization a lot of money. While using the Cloud, you are sharing resources, which eliminates the costs of making these purchases yourself. Most importantly, most Cloud providers offer pay-as-you-go plans that bills based on your usage. This is a clear-cut way for your organization to save money – only pay for what you need!

The Cloud is Secure

The Cloud not only protects from viruses and theft, but it also ensures recovery of your data. Since your information will be stored virtually and not on office devices or on a network, it cannot be harmed by physical disasters or other such emergencies. The Cloud actually gives you back control of your data. If your organization needs guidance on migrating to the Cloud, contact your trusted IT advisor today.

Is Cloud Computing Secure?

In the early days of Cloud computing, the common perception was that the Cloud automatically opens systems to new, catastrophic risks. When weighing the pros and cons of moving to the Cloud, business owners assumed they were sacrificing security for the business agility that comes with using Cloud systems. Yet, as Cloud adoption becomes more universal, these high levels of adoption are actually seeing an increased level of trust in Cloud computing systems, which begs the question: Can the Cloud lead to more secure computing?

Traditional Network Security

Traditionally, organizations have used on-premises security solutions or contracted with network security experts to protect their network, data, and applications. Data centers imbue a sense of security and control for businesses – feeling more secure is likened to locking down a warehouse and visualizing that anything within the walls of the organization is safe. There’s no question, then that businesses feel an inherent unease with the Cloud concept, because the approach itself seems insecure; your data is stored on servers and systems you don’t own or control. Yet, does control necessarily equate to security?

The Cloud is Just as Safe as On-Premises Security

IT security experts are claiming that fears of the Cloud being unsafe can largely be put to rest. In fact, the Cloud may actually be able to improve the state of IT security. Many Cloud  security experts dispel the Cloud insecurity myth. Many believe the Cloud is  more secure than traditional systems. So, can your business trust your Cloud Service Provider (CSP) to also handle network security?

Which Platform is Right for Your Business?

The answer depends on your needs as a business. Cloud providers can give end users a flexible infrastructure hosted from reliable systems, but your network can become compromised just as quickly by bad policy decisions as an on-premises environment. Speed of incident response and depth of forensics are just as important in preventing security attacks in the first place – the Cloud shows advantages in both of these areas. If you choose to go with the Cloud, make sure you are communicating with your Cloud provider to ensure they are meeting security standards.

In conclusion, IT security experts have agreed that Cloud systems are not inherently unsafe, but businesses still must exercise good judgment when it comes to developing a plan for network security. The best course of action is to focus on a well-defined and executed security strategy with the right technology with whichever platform you choose. If your organization needs guidance learning more about network security, contact your trusted IT advisor today.

Do You Fully Understand the Cloud?

In just the past few years, it has become evident that the topic of cloud computing has shifted from a potential game changer to an essential ingredient of modern IT. For those moving down the path of business transformation, the cloud is the primary driver. The International Data Corporation estimates the public cloud market to grow at 23% CAGR through 2018, and they estimate that worldwide spending on hosted private cloud services will exceed $24 billion by 2016. If your organization is not implementing the cloud, you’re already behind.

Just the Beginning

Even though adoption rates are high, there is still a lot of confusion related to cloud computing. 28% of survey respondents did not know whether their business used a private or public cloud model, which demonstrates the confusion over terminology or lack thereof. Previous eras of IT have lasted for over 20 years; so, after five years, the era of cloud computing is just getting started. CompTIA predicts the next decade will see cloud computing becoming even more accepted as a foundational building block.

Cloud Options

After these initial five years of cloud computing, the industry is no longer talking generally about the cloud market. Many companies are considering public cloud, private cloud, and hybrid cloud options.  Software as a Service, Infrastructure as a Service, and Platform as a Service change the way that businesses buy IT goods and services.

With many businesses shifting their computing infrastructure to the Cloud, companies continue to take advantage of the flexibility and simpler way of managing their applications and data.  If your organization needs guidance learning more about the cloud, contact your trusted IT advisor today.